이지어드민
여러 쇼핑몰의 주문과 출고 정책을 채널톡 상담 자동화에 연결해요.
This app helps with
Connect Cafe24 with EZAdmin to automate order management. Handle order lookups and cancellations through Channel Talk's Cafe24 app tasks. You can also decide whether to allow cancellations after an invoice number has been issued, based on your company policy.
Recommended for
This app is recommended for teams that manage Cafe24 orders in EZAdmin and want to connect that workflow to customer support. It is a good fit for teams that want to handle order lookups and cancellation requests through Channel Talk tasks. It is also useful for teams that need to apply their own cancellation policy after invoice issuance.
Frequently Asked Questions
What can I do after connecting EZAdmin?
You can use order, invoice, and delivery status managed in EZAdmin in Channel Talk conversations and automations. Connecting a commerce app such as Cafe24 also makes cancellation eligibility and fulfillment status more accurate.
Do I need to use EZAdmin with Cafe24?
EZAdmin can provide WMS information on its own, but using it with Cafe24 order-support automation applies invoice and fulfillment policies more effectively.
What if I cannot obtain an API partner key or company key?
First confirm your Open API key permissions and eligibility with EZAdmin. Channel Talk authentication cannot be completed without the keys, so verify that they can be issued for your operating account before connecting.
Can I configure cancellation policies after an invoice is registered?
Yes. In the Cafe24 settings, use the EZAdmin-specific option to decide whether cancellation is allowed after invoice registration.
Will EZAdmin appear in order support immediately after installation?
Complete EZAdmin authentication and select EZAdmin as the WMS in the connected commerce app. Its policies and delivery status will then be available to order-support automation.