Coffee Table Ep.1 | How to Generate $30K per Month in Online Sales: Success Stories from Japan
Anna • Content Marketing Manager US Team
- Business Insights
Check out the full interview with Channel Talk CEO Josh Kim as he chats with Channel Talk Japan CEO Jay Choi and Senior Sales Manager Carlos Lida as they discuss success cases from Japan.
Coffee Table Ep.1 | How to Generate $30K per Month in Online Sales: Success Stories from Japan
Welcome to our first episode of Coffee Table, a podcast where we chat with experts about various topics across customer experience, start-ups, and more.
Highlights:
Japanese brands focus on creating seamless customer experiences from offline to online
In the case of Union Tokyo, offline customers who return online to shop chat with the same offline store rep
Online sales teams generate $30K/month and are as strong as offline store reps
Customer support and sales go hand-in-hand
Brands in Japan have successfully built an omnichannel sales cycle
Interested in learning more on how you can apply these lessons from Japan to your company? Watch our podcast above!
Josh, Jay, and Carlos showing off the beverages they brought to the Coffee Table podcast!