New Pricing Tailored to Your Business

Choose a plan that suits your needs, from small teams to enterprises.

Monthly

Annual

FREE

For teams that only need basic chat and video conferencing

The best option for team messaging and customer conversations!

Live chat (with access to a 30-day history)

Team messenger

Meet (audio and video chat)

FREE

Early Stage

Newly established companies

$27

/month (- 25%)

Growth

Recommended

Fast-growing companies

$72

/month (- 25%)

Enterprise

Companies with annual sales of over $10M

Contact Us

Early Stage

Newly established companies

Managed Users (MU)

Limited to 3,000

1,000 profiles to start

Limited to 3,000

Basic seats

Add up to 10 seats

5 seats

Add up to 10 seats

Operator seats

Add up to 5 seats

2 seats

Add up to 5 seats

$27

/month (- 25%)

Growth

Recommended

Fast-growing companies

Managed Users (MU)

Limited to 1 million

3,000 profiles

Limited to 1 million

Basic seats

Add up to 1,000 seats

5 seats

Add up to 1,000 seats

Operator seats

Add up to 1,000 seats

1 seats

Add up to 1,000 seats

$72

/month (- 25%)

Enterprise

Companies with annual sales of over $10M

Managed Users (MU)

Contact us

Basic seats

Contact us

Operator seats

Contact us

Contact Us

Managed Users (MU)

1,000 profiles to start

Limited to 3,000

3,000 profiles

Limited to 1 million

Contact us

Basic seats

5 seats

Add up to 10 seats

5 seats

Add up to 1,000 seats

Contact us

Operator seats

2 seats

Add up to 5 seats

1 seats

Add up to 1,000 seats

Contact us

Team messenger

Live chat

Meet (Call)

Customer profile management

Chat tags, goals, Analytics

Auto-assignment

Follow-up notifications

Documents

Mobile SDK

Open API, Webhooks

Add-ons

Use as needed, pay for what you use

Workflow

ALF (AI Agent)

Marketing

Security Bundle (SAML SSO, IP Restriction)

Contact US

Tax(10%) will be applied.

Learn More

Early Stage

Growth

Enterprise

Plan Types

For fast-growing companies

Growth Plan

This plan is for companies on the path to rapid growth. You can purchase as many MU and seats as you need, without any limit, according to your company size.

Perfect for companies

With over 3,000 customers

Growing towards $10M in annual revenue

Looking to tailor their MU and seat usage

Growth plan includes

Managed Users (MU)

3,000 people

Basic seats

5 seats

Operator seats

1 seats

If you need more usage,

You can purchase as much as your company requires

Usage included

Managed Users (MU)

Basic seats

Operator seats

Managed Users (MU)

Managed users (MU) are the number of customer profiles in Contacts. The MU charge is the cost of storage for customer data.

Range

Unit price

1 ~ 1,000

$0.03

1,001 ~ 5,000

$0.02

5,001 ~ 20,000

$0.01

20,001 ~ 100,000

$0.005

100,001 ~ 500,000

$0.002

500,001 ~ 1,000,000

$0.001

* Based on monthly usage

Seats

Team members who are included in a paid plan subscription use the basic seat as the default.

Operator seats are necessary for various functions such as chats, calls, assigned conversations, setting goals, tagging and analyzing statistics, etc.

To use the team messenger and live chat together, you need to purchase both the basic and operator seats.

Basic

Operator

$3

$60

Add-ons

With your plan subscription,

Add-ons are available

Use as needed, pay for what you use.

Workflow

Create and automate customized scenarios for every customer and situation.

Manage the whole flow on a single screen, saving time and energy.

Set up various chatbots or active ALF (AI Agent) based on inquiry type.

Easy to set up, no coding required.

Usage is calculated by Workflow actions. See the purchase example below for billing estimates.

Activations (Actions)

Price per action

1 ~ 50

FREE

51 ~ 3,000

$0.1

3,001 ~ 20,000

$0.05

20,001 ~

$0.01

* Based on monthly usage

AI agent(ALF)

Instantly resolves 20-30% of customer inquiries.

Reduce costs with ALF, which is 6x more cost-effective than human agents.

Provides 24/7 multilingual support in 33 languages.

Non-developers can easily start AI support in just 5 minutes.

Usage is calculated by the number of chats ALF resolves. See the purchase example below for billing estimates.

Resolutions

Price per action

1 ~ 1,000

$0.9

1,001 ~

$0.5

* Based on monthly usage

Marketing

Turn new customers into regulars with retention marketing.

Based on customer profile data, send outbound messages to customers first.

More cost-effective to pay for what you use, as needed, according to your marketing plan.

Extra charges may apply for sending SMS or Kakao Info-talk.

Usage is calculated by marketing messages sent. See purchase examples for billing estimates.

Activations (Actions)

Price per action

1 ~ 30

FREE

31 ~ 100,000

$0.005

100,001 ~ 500,000

$0.002

500,001 ~ 2,000,000

$0.001

2,000,001 ~

$0.0005

* Based on monthly usage

Post-processing by AI

Coming soon

AI-Enhanced Summaries: Elevate team productivity with automated conversation summaries

Smart Tag and Title Recommendations: Streamline content organization with AI-driven suggestions

InfoTalk, CS Talk, SMS

In marketing features, it can be used for sending SMS and InfoTalk.

Used for sending follow-up notifications (via KakaoTalk or SMS) to bring back customers who left during chat.

CS Talk charges per chat room based on a 24-hour period (from 4 AM to 3:59 AM the next day), not per message.

Kakao Infotalk

Kakao CS Talk

SMS within Korea

LMS within Korea

North America

Japan

7PU

80PU

(Per chat, per 24-hour period)

10PU

28PU

28.5PU ~

123PU ~

PU is the unit for sending messages in Channel Talk (1PU=0.08¢)

Secure the best price

Enjoy discounted rates on your plan and add-on services with annual billing, reducing your overall cost.

6,707+ Companies Believe in Channel Talk

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FAQ
What is MU?
MU (Managed User) is the total customer profiles in the Contacts. Channel Talk provides storage for customer DB, and offers intuitive cost management due to direct customer count visibility.
What is the difference between the plans?
What is the difference between the basic seat and the operator seat?
At what point is the usage calculated?
How do you calculate the cost for add-on features?
How is the payment processed?
Do you offer discounts?
What is the refund policy?
Tax(10%) will be applied.

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