THE FUTURE OF CUSTOMER SERVICE IS AI
Get ready with Channel Talk, your all-in-one AI Messenger.
Over 7,154 Companies Worldwide
AI Handles The Routine
You Handle The Strategy
The All-in-One AI Messenger
For Customers and Teams
Let AI Handle
Repetitive Customer Questions
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ALF Tasks
Solve Customer Issues Instantly with AI
ALF Knowledge
Smarter Knowledge, Greater Accuracy
ALF Rules
Custom AI Agent Setup in Just 5 Minutes
80% AI Resolution Rate
With ALF automating even questions about exchanges, defects, and returns, it now handles 80.9% of incoming inquiries, significantly reducing the number that reach our agents. We can rely on it, which frees us up to focus more on boosting customer satisfaction.
Yoon Cheon-sang
CX Lead at BOOSTERS
#1 in Customer Support, Powered by AI
1,286,781 +
Total Chats Resolved by ALF
2,135 +
Customers Using ALF
98%
Retention Rate
170M
Monthly Chats via Channel Talk
Built for Enterprise Protection
Top-Tier Security
We meet Korea’s ISMS and international ISO security standards, providing our service on a reliable AWS environment.
ISMS Certification Scope: Development and Operation of Channel Talk Service ISMS Validity Period: August 2, 2023 – August 1, 2026
Globally Recognized Solution
Channel Talk is rated 4.8 on G2 for customer satisfaction.
Experience It Yourself