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Technical Project Manager, US Enterprise (Korea-based)

US - Business

・

Full-Time

Challenge the US Market with Us

Channel Talk has already redefined the standard for business messaging, securing the #1 market position in Korea and Japan. Now, we are taking our proven success to the biggest stage of all: the US Market, with our cutting-edge AI-powered solutions.

As we integrate advanced AI capabilities to solve complex enterprise problems, we are looking for a Technical Project Manager who will lead the successful deployment and integration of our AI tools for US enterprise clients. This is a rare opportunity to be at the forefront of the AI revolution, bridging the gap between sophisticated AI technology and real-world business value.
Key Responsibilities
  • Technical Communication Hub: Serve as the primary technical interface between US Business stakeholders, internal developers, and external SI firms. Translate complex business needs into actionable technical roadmaps and vice versa.
  • AI Solution Implementation: Lead the end-to-end integration of Channel Talk’s AI-powered features within the complex IT ecosystems of US enterprise clients.
  • Enterprise Solution Design: Deeply understand the technical ecosystem of enterprise clients (APIs, Database structures, Legacy systems) to ensure seamless integration and maximize the utility of Channel Talk.
  • Roadmap Ownership: Balance the long-term product vision with immediate market demands, ensuring that localized feedback from the US market is reflected in the global product strategy.
  • External SI Partnership Management: Lead collaborations with SI partners for account-specific implementations. You will be responsible for translating custom client requirements into technical specs, managing the delivery quality, and overseeing the end-to-end implementation process.
  • Scalable Feature Planning (Internal): Identify generalizable needs among US enterprise clients. Design and prioritize "scalable" features that enhance our core product, collaborating closely with the Korea-based engineering team to build a robust global product.

  • 기술 커뮤니케이션의 허브 미국 비즈니스 이해관계자, 내부 개발팀, 외부 SI 업체 간의 핵심 기술 인터페이스 역할을 수행합니다. 복잡한 비즈니스 요구사항을 실행 가능한 기술 로드맵으로, 또는 그 반대로 전환합니다.
  • AI 솔루션 구현 미국 엔터프라이즈 고객사의 복잡한 IT 환경 내에서 채널톡 AI 기능의 전체 연동 과정을 리드합니다.
  • 엔터프라이즈 솔루션 설계 고객사의 기술 생태계(API, 데이터베이스 구조, 레거시 시스템)를 깊이 이해하여, 원활한 연동과 채널톡 활용 극대화를 실현합니다.
  • 로드맵 오너십 장기적인 제품 비전과 즉각적인 시장 수요 사이의 균형을 맞추고, 미국 시장의 현지 피드백이 글로벌 제품 전략에 반영되도록 합니다.
  • 외부 SI 파트너 관리 고객사별 맞춤 구현을 위해 SI 파트너와의 협업을 리드합니다. 고객의 커스텀 요구사항을 기술 스펙으로 전환하고, 전달 품질을 관리하며, 전체 구현 과정을 총괄합니다.
  • 스케일한 기능 기획 (내부) 미국 엔터프라이즈 고객들의 공통 니즈를 파악하고, 핵심 제품을 강화하는 '확장 가능한' 기능을 설계 및 우선순위화합니다. 한국 엔지니어링팀과 긴밀히 협업하여 견고한 글로벌 제품을 구축합니다.
Qualifications
  • Project Management Expertise: 3+ years of experience in IT Project Management. Proven track record of defining PRDs and leading the product lifecycle from discovery to launch.
  • AI-Ready Technical Literacy: A solid understanding of modern software structures (APIs, SaaS) and a deep interest/understanding of AI-powered workflows to facilitate discussions with AI engineers.
  • Exceptional Communication & Proactivity: A 'hub' personality who can drive rational consensus among diverse stakeholders. You must be a self-starter who takes full ownership of problem-solving in an ambiguous, fast-paced environment.
  • Customer Driven Mindset: Ability to empathize with enterprise-level pain points and translate them into scalable product solutions.
  • Bilingual Proficiency: Professional fluency in both English and Korean is mandatory to facilitate smooth communication between global teams.

  • 프로젝트 매니지먼트 경력 IT 프로젝트 매니지먼트 분야에서 3년 이상의 경력을 보유하고 있으며, PRD 작성 및 제품 발굴부터 출시까지 전체 라이프사이클을 리드한 경험이 있습니다.
  • AI 관련 기술 이해도 소프트웨어 구조(API, SaaS)에 대해 탄탄하게 이해하고 있으며, AI 기반 워크플로우에 깊은 관심을 가지고 AI 엔지니어와 원활하게 논의할 수 있습니다.
  • 뛰어난 커뮤니케이션 능력과 주도성 다양한 이해관계자들 사이에서 합리적인 합의를 이끌어낼 수 있는 '허브' 역할을 수행할 수 있으며, 모호하고 빠르게 변화하는 환경에서도 문제 해결에 대한 완전한 오너십을 갖고 스스로 움직입니다.
  • 고객 중심 마인드셋 엔터프라이즈 수준의 페인 포인트에 공감하고, 이를 확장 가능한 제품 솔루션으로 전환할 수 있습니다.
  • 언어 능력 글로벌 팀 및 고객과의 원활한 소통을 위해 영어와 한국어 모두 비즈니스 수준으로 유창하게 구사합니다.
Preferred Qualifications
  • SaaS & AI Enthusiast: Deep understanding of the AI-powered SaaS ecosystem and the evolving digital transformation landscape.
  • Vendor & Partner Management: Experience overseeing external agencies or SI partners for high-stakes technical implementations.
  • Global SaaS Experience: Familiarity with the US SaaS landscape and B2B enterprise business mechanisms.

  • SaaS & AI 전문가 AI 기반 SaaS 생태계와 디지털 전환 트렌드에 대해 깊이 이해하고 있습니다.
  • 벤더 및 파트너 관리 경험 중요도 높은 기술 구현 프로젝트에서 외부 에이전시 또는 SI 파트너를 관리한 경험이 있습니다.
  • 글로벌 SaaS 경험 미국 SaaS 시장과 B2B 엔터프라이즈 비즈니스 메커니즘을 잘 이해하고 있습니다.

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