AI-Powered Support With
AI Agent ALF
Meet ALF: Your AI Support Agent
ALF talks to customers in natural language
and helps solve their issues.
So your work becomes faster and easier.
From Simple to
Complex Requests
Try chatting directly with ALF
I’d like to cancel my order.
When will my order be shipped?
Do you offer repairs for this product?
How should I wash this product?
How can I exchange this for a different size?
Join 2,000+ Customers Already Using ALF
With ALF automating even questions about exchanges, defects, and returns, it now handles 80.9% of incoming inquiries, significantly reducing the number that reach our agents. We can rely on it, which frees us up to focus more on boosting customer satisfaction.
Yoon Cheon-sang
CX Lead at BOOSTERS
Resolution Rate:
The percentage of chats where customers did not connect to an agent within 24 hours of ALF’s last reply.
A Smarter Knowledge Base
ALF RAG
Organize Knowledge by Folders
Create folders by purpose or topic to keep your knowledge neatly organized.
Support For Any File Type
Supports documents, spreadsheets, websites, PDFs, and more.
Precision Control with Filters
Easily toggle ALF’s knowledge use and apply filters for fine-tuned responses.
AI Tailored to Every Situation
ALF Rules
All Rules, One Place
Manage ALF’s rules easily and flexibly in a single spot.
Smart AI Responses
Set precise conditions so AI delivers the right guidance to the right audience.
Rule Writing with AI
Get AI feedback as you create your rules.
80% Resolution Rate
ALF Tasks
AI Setup Made Simple
AI Chats Set Up with One Click
Skip complex setups. Upload knowledge and ALF replies 24/7.
Now with Cafe24
Apply AI chats instantly through dedicated app tasks.
ALF’s Impact Dashboard
Monitor & Improve
Track engagement, resolution rate, and CX scores of ALF’s performance with clear funnel views.
Smarter with Knowledge
Manage the top 20 most-referenced knowledge and tasks to make ALF more effective.
Start Your AI Journey
No site required
Free for a limited time
Install in 3 minutes